Shipping & Refunds

Our endeavor is to give you the best online shopping experience. However, if you are not satisfied with our products, then please follow our policy below:

• Cancellations – You can cancel your order at anytime, provided we have not yet shipped your product. For cancellation, please e-mail: info@earthinspired.in​

• Returns – You can return the products within 5 days provided it fulfills the conditions mentioned below. Please follow the steps below:

1. Contact us on info@earthinspired.in​
2. Confirm the products that you want to return.
3. Once we receive and approve your return request via e-mail, please ship the product back to us.
4. Our team will ensure that the product has not been used or damaged.
5. We will then initiate the refund – we will refund the value of the product. We are unable to refund shipping & handling charges.

• Damaged product - In the unlikely event that you receive a damaged product, please email us on info@earthinspired.in​ and please add a photo of the damaged product within 24 hours of receiving your order.

• Refunds - We will refund the value of the product (excluding shipping and handling charges) within 15 days of receipt of the product. 

Under what conditions can I return / replace my product?

• Wrong product delivered
• Expired product delivered
• Damaged product delivered – Physical damage / tampered product or packaging
• Incomplete order – missing products

Under what conditions return / replacement requests will not be accepted?

• Opened / used / tampered products.
• Original packaging (outer packaging / box, mono cartons, labels, etc.) missing.
• The return / replacement request is generated after 5 days from the date of delivery.
• The damaged / missing product is reported after 2 days from the date of delivery.

​Please note that all cancellations, returns & refunds are subject to the discretion of the Earth Inspired team.