Shipping & Refunds
Our endeavour is to give you the best online shopping experience. We take great care in delivering the products quickly to you.
- Free Shipping – We provide free shipping across India on orders above
COD - COD available for orders above ₹500.
COD Fee - A COD fee of
₹40 is charged on orders between
₹1499, and a Heavy Goods COD fee of
₹75 is charged on orders between
Our endeavor is to give you the best online shopping experience. However, if you are not satisfied with our products, then please follow our policy below:
- Contact us on firstname.lastname@example.org
- Confirm the products that you want to return.
- Once we receive and approve your return request via e-mail, please ship the product back to us.
- Our team will ensure that the product has not been used or damaged.
- We will then initiate the refund – we will refund the value of the product. We are unable to refund shipping & handling charges.
- Damaged product - In the unlikely event that you receive a damaged product, please email us on email@example.com and please add a photo of the damaged product within 24 hours of receiving your order.
Under what conditions can I return / replace my product?
- Wrong product delivered
- Expired product delivered
- Damaged product delivered – Physical damage / tampered product or packaging
- Incomplete order – missing products
Under what conditions return / replacement requests will not be accepted?
- Opened / used / tampered products.
- Original packaging (outer packaging / box, mono cartons, labels, etc.) missing.
- The return / replacement request is generated after 5 days from the date of delivery.
- The damaged / missing product is reported after 2 days from the date of delivery.
Please note that all cancellations, returns & refunds are subject to the discretion of the Earth Inspired team.